Coding:

Coding of all claims, bills, statements are done daily.  Fee & code profile reviews are also offered.  Get the most up to date information on all ICD-9 and CPT-4 codes.  Complete and accurate coding is essential for all claims.  Coding errors are two thirds responsible for payment delay of claims.

Data Entry:

New ERA Billing L.L.C. data Entry Responsibilities Include:

•  Patient information
•  Insurance information
•  Daily Services
•  Patient co-pays
•  Diagnosis
•  Insurance Payments

Claim Submission:

New ERA Billing L.L.C. will submit claims to each perspective insurance carrier, as well as to any cash patient.  Contrary to other services, we bill weekly.  Your claims are not delayed.  This creates a steady cash flow with any receivable account.  Bills for patient balances or any secondary billings will be submitted within 5 days of payments received from primary payers.

• Computerized Billings submitted Weekly.
• Automatic submission with Explanation of Benefits from primary Carrier’s submitted to secondary payers upon receipt of payment from primary insurance company.

Full Claims Service:

New ERA Billing L.L.C. is a Full Service company.  We are not a computerized clearinghouse.  Our staff is fluently trained in all aspects of medical billing and collections services, We establish, bill, track, post and balance bill your claims.  We will provide full service to each and every account placed with us.

Electronic Billing:

We bill electronically all carriers that accept electronic claim submission which expedites quick and timely return on their receivables.  We receive electronic reconciliation within 24 hours in confirming receipt of clean claims.

Reports:

• Fully customized reports are available to meet your specific needs On a weekly, monthly,quarterly and yearly basis.
• Statistical Billing Reports of claims submitted will be produced after each billing cycle.                
•  Reports on status of claims Monthly.

Claims Follow-Up:

• Claims Follow-up within 30 days to confirm receipt of claim.
• Timely Outstanding claims follow-up (time frame per claim Dependent upon reason for delay in handling)

Superior Customer Service:

Your patient account representatives are certified Medical Billing Assistants.  Each are trained and experienced in dealing with any patient population, promoting courtesy and respect when meeting the billing needs of any patient.  Your patient account managers are available daily.  Monday through Friday 8:30AM – 5PM to answer any patient questions.

Additional/Optional Services:

• Full confirmation and Verification of Patient coverage to insure full payment for services
• Immediate notification to your company of any specific requirements on the part of treating facility i.e…prior certification, PCP referral or initial medical necessity requested.
• Immediate notification of necessity of requested daily documentation notes and records.  Information can be faxed or “Bulk File” Federal Expressed for submission with billings.
• 24 Hour Pick-Up and delivery service via Federal Express or Courier.
• Pecos/Medicare Notification and Enrollment Requirements for 2011. (Seperate Fee- to be determined) 
• Consulting services are also available to train your staff to work more efficiently and productively, cutting out waste and  redundancy. (Separate Fee – to be determined)
• Aged Receivable Collection Services – Working Old Accounts that require additional time and handling, specializing in difficult collection matters.

New ERA Billing L.L.C. Follow-up procedures were developed to assist your office in collecting outstanding receivables from Commercial, PIP, Workers Compensation and all other Third Party Payers.

Our expert personnel have been specifically trained to collect from Carriers and Patients who owe you money.  This system is designed to save you valuable time and money in retrieving outstanding claims.  We work with your staff as an extension of your practice.

Our follow-up procedures include:

• Direct telephone contact with the insurance carrier using New ERA Billing L.L.C. established contracts.
• Investigation procedures are implemented to ensure proper and correct information is obtained.
• Conversation and results are documented and a computerized report containing pertinent information is generated upon request.
• Follow up Insurance Tracers (response Required from Carrier by Law)
• Specific details and instructions for optimum reimbursements are noted and forwarded to your office

New ERA Billing L.L.C. is directly affiliated with a recovery service company specifically designed for Workers’ compensation and Motor Vehicle problem insurance cases.  These recovery personnel are experts in the laws and regulations concerning Workers’ Compensation and Motor Vehicle claims.  Our primary objective is to lesson the time and money it takes for prompt reimbursement for your Worker’s Compensation and problem Motor Vehicle claims.

New ERA Billing L.L.C. Recovery Services specialize in:

• Successful recovery of bills thought to be uncollectable.
• Use of Fee Review process to force carriers to pay with interest.
• Record keeping review to assist in URO and Peer Review processes.
• Use of  Billing Efficiently, Inc.’s established contacts to quickly ascertain status of your cases in the system.

We handle all problem cases freeing up your staff to process routine work and increase patient volume.